| 
            
            
              Need care but under age (33)
            
            
           | 
          
              
                 
              
           | 
          
            1
           | 
          
            332
           | 
          
            21 May 2019
           | 
        
        
          | 
            
            
              Pension assets test
            
            
           | 
          
              
                 
              
           | 
          
            0
           | 
          
            442
           | 
          
            26 May 2019
           | 
        
        
          | 
            
            
              Can't Send to Respite no POA
            
            
           | 
          
              
                 
              
           | 
          
            1
           | 
          
            410
           | 
          
            6 June 2019
           | 
        
        
          | 
            
            
              No assets
            
            
           | 
          
              
                 
              
           | 
          
            3
           | 
          
            337
           | 
          
            10 June 2019
           | 
        
        
          | 
            
            
              Assets and income assessments pending while transitioning from respite to permanent care
            
            
           | 
          
              
                 
              
           | 
          
            1
           | 
          
            420
           | 
          
            26 June 2019
           | 
        
        
          | 
            
            
              Fees for Parent on Aged Parent Visa
            
            
           | 
          
              
                 
              
           | 
          
            1
           | 
          
            484
           | 
          
            26 June 2019
           | 
        
        
          | 
            
            
              Shortlisting Home Care Providers
            
            
           | 
          
              
                 
              
           | 
          
            1
           | 
          
            354
           | 
          
            2 July 2019
           | 
        
        
          | 
            
            
              Family Home - Clarification re 2 Year Test and Cap - Do exemptions Apply?
            
            
           | 
          
              
                 
              
           | 
          
            1
           | 
          
            703
           | 
          
            8 July 2019
           | 
        
        
          | 
            
            
              Paid residency at aged care centre
            
            
           | 
          
              
                 
              
           | 
          
            2
           | 
          
            386
           | 
          
            30 July 2019
           | 
        
        
          | 
            
            
              Dad can't hear or answer the question on the call
            
            
           | 
          
              
                 
              
           | 
          
            1
           | 
          
            366
           | 
          
            5 August 2019
           | 
        
        
          | 
            
            
              Jointly owned property
            
            
           | 
          
              
                 
              
           | 
          
            5
           | 
          
            1428
           | 
          
            15 August 2019
           | 
        
        
          | 
            
            
              Selling co-owned property
            
            
           | 
          
              
                 
              
           | 
          
            1
           | 
          
            365
           | 
          
            19 August 2019
           | 
        
        
          | 
            
            
              Parents going into care at the same time
            
            
           | 
          
              
                 
              
           | 
          
            1
           | 
          
            473
           | 
          
            29 August 2019
           | 
        
        
          | 
            
            
              Self manage home care package
            
            
           | 
          
              
                 
              
           | 
          
            5
           | 
          
            1051
           | 
          
            10 September 2019
           | 
        
        
          | 
            
            
              24 hour home care
            
            
           | 
          
              
                 
              
           | 
          
            1
           | 
          
            390
           | 
          
            12 September 2019
           | 
        
        
          | 
            
            
              Duel ownership of residence
            
            
           | 
          
              
                 
              
           | 
          
            1
           | 
          
            452
           | 
          
            27 September 2019
           | 
        
        
          | 
            
            
              Refundable Accom Deposit and Daily Accom Payment
            
            
           | 
          
              
                 
              
           | 
          
            2
           | 
          
            368
           | 
          
            29 September 2019
           | 
        
        
          | 
            
            
              ACAT decision
            
            
           | 
          
              
                 
              
           | 
          
            3
           | 
          
            464
           | 
          
            22 October 2019
           | 
        
        
          | 
            
            
              Transfer to New Facility
            
            
           | 
          
              
                 
              
           | 
          
            1
           | 
          
            595
           | 
          
            23 October 2019
           | 
        
        
          | 
            
            
              Changing Faciliti
            
            
           | 
          
              
                 
              
           | 
          
            1
           | 
          
            383
           | 
          
            18 December 2019
           | 
        
        
          | 
            
            
              Enduring guardianship
            
            
           | 
          
              
                 
              
           | 
          
            2
           | 
          
            425
           | 
          
            8 January 2020
           | 
        
        
          | 
            
            
              Government assistance if only part RAD paid
            
            
           | 
          
              
                 
              
           | 
          
            1
           | 
          
            570
           | 
          
            13 January 2020
           | 
        
        
          | 
            
            
              Selling Family Home - Permissions Required
            
            
           | 
          
              
                 
              
           | 
          
            1
           | 
          
            381
           | 
          
            20 January 2020
           | 
        
        
          | 
            
            
              Utilising respite care on entering permanent placement?
            
            
           | 
          
              
                 
              
           | 
          
            2
           | 
          
            1020
           | 
          
            30 January 2020
           | 
        
        
          | 
            
            
              Aging in Place responsibilities
            
            
           | 
          
              
                 
              
           | 
          
            3
           | 
          
            477
           | 
          
            28 August 2020
           | 
        
        
          | 
            
            
              Did not claim carrers payments and the DAP
            
            
           | 
          
              
                 
              
           | 
          
            1
           | 
          
            444
           | 
          
            24 February 2020
           | 
        
        
          | 
            
            
              Assessed to only pay RAC or DAC instead of full RAD/DAP - Public vs private homes
            
            
           | 
          
              
                 
              
           | 
          
            3
           | 
          
            798
           | 
          
            24 February 2020
           | 
        
        
          | 
            
            
              Nursing home and separation
            
            
           | 
          
              
                 
              
           | 
          
            6
           | 
          
            955
           | 
          
            26 February 2020
           | 
        
        
          | 
            
            
              Patient and Families right during current Lockdown
            
            
           | 
          
              
                 
              
           | 
          
            2
           | 
          
            382
           | 
          
            23 March 2020
           | 
        
        
          | 
            
            
              Status of principle place of residence for aged pension when in aged care home
            
            
           | 
          
              
                 
              
           | 
          
            1
           | 
          
            456
           | 
          
            31 March 2020
           |